H & H Sign Supply Policies, Terms & Conditions

Your Use of This Website is Governed by These Terms and Conditions
Please take a few minutes to review these Terms and Conditions. Your use of this website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these Terms and Conditions, do not use the SignSupplyStore.com website.

 

These Terms and Conditions May Change
SignSupplyStore.com reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.

 

Colors
We have done our best to display as accurately as possible the colors of the products shown on this website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

 

Correction of Errors and Inaccuracies; Limitations on Quantity; Returns; Risk of Loss
The information on this website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We also reserve the right to limit quantities (including after you have submitted your order). We apologize for any inconvenience this may cause you. Please see our Pricing Information for more details. If you are not fully satisfied with your purchase you may return it with the original packing receipt. Additional restrictions apply. Please see our Return Policy for more details. The risk of loss and title to items purchased from SignSupplyStore.com pass to the purchaser upon our delivery to the carrier.

 

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Credit Cards: We accept Visa, MasterCard, American Express, and Discover. Equipment purchased with credit cards may only be shipped to the authorized billing address of the cardholder. Online purchases are processed through a secure server for maximum protection of our customers' privacy.

 

C.O.D. shipping is no longer available. on items shipped directly from H & H Sign Supply. Customers who have not been approved for C.O.D. shipping will be limited to C.O.D.-Certified, which requires that payment be made by certified check or money order. C.O.D. shipping may not be available on Items drop-shipped from manufacturers. UPS charges a $10.50 fee for all C.O.D. shipments.

 

Debit Cards: We accept Visa, MasterCard, and Discover debit cards. Debit cards are a popular alternative to C.O.D.-Certified transactions because they are a form of cash payment but avoid the $10.50 C.O.D. fee. Equipment purchases made on debit cards may be delayed due to the transactional or daily limits to which most debit cards are restricted.

 

Paypal: H & H Sign Supply accepts PayPal for any online purchases. There is no additional charge for this service.

 

Net 30 Accounts are available subject to credit approval. To download an application, please click here or call 1-866-443-7140.

 

FREE SHIPPING POLICY NOTICE
Customers will receive Free Ground shipping for online orders of $250.00 or above. Any customer with sales over $1500.00 within a 12 month period will now be a Premier Level 1 Customer. A Level 1 Customer will be eligible for free shipping on orders over $200.00. Customers with sales over $3000.00 within a 12 month period will now be a Premier Level 2 Customer. A Level 2 Customer will be eligible for free shipping on orders over $150.00. This program is only available for online orders. Phone orders do not qualify toward a customer's annual sales. Sales will be checked at the end of each month and your account will be changed accordingly. This offer applies to Continental US customers only. *H & H Sign Supply reserves the right to change or modify this program at any time without prior notification.
Free shipping not offered for Alaska, Hawaii or International orders. Free shipping for online orders only. Free shipping offer does not apply to drop-ship items, special order items, some large or heavy items that have to be shipped in a box by itself, 24" and larger vinyl cutters or printers and some backorder items. Shipping charges will be added for these excluded items when the order is processed. Your completion of the order indicates your agreement to accept these shipping charges. Orders receiving free shipping are not guaranteed to ship the same day. H & H Sign Supply reserves the right to choose the shipping carrier when an order qualifies for free shipping. Your package will ship either UPS or USPS. If the customer returns an item that originally qualified for free shipping, the shipping fee will be deducted from the refund amount along with any restocking fees. Other special restrictions may apply.

 

Same day shipping is available until 1:00 PM EST Time (This is not a Guarantee)

H & H Sign Supply makes every effort to process and ship all orders the day they are placed. During special sales, because of the volume of packages that have to go out, orders may require an extra day or two for packing & shipping. In the event a credit card is declined or an item thought to be in stock is back ordered or unavailable, we will attempt to contact you that day to notify you of problems and options. If we cannot notify you that day, your order may be delayed until we are able to contact you. If an item is not in stock, and we are unable to reach you, the remainder of the order will be shipped with a note on the picking ticket identifying the back ordered item.

 

All FDC vinyl smaller than 15" width is special cut and cannot be cancelled & will take an extra day for delivery.

 

INTERNATIONAL SHIPPING
As of March 27th 2008 we do not ship International or outside of the 50 US States. We may add this option at a later date. Supplies shipped abroad are shipped F.O.B. Sturgis and may be subject to additional shipping charges, customs fees, duties or tariffs. All such charges are the customer's responsibility. For the purposes of international shipping, software products are considered as supplies.

 

RETURN POLICY: SUPPLIES
Supplies may be returned within 7 days of purchase. These returns will be subject to a 25% re-stocking fee and customer will be responsible for all shipping charges. Drop shipped supplies are non-returnable.

In the event that a shipping error is made by our staff, unwanted supplies may be returned at our expense, possibly through the issuance of a call tag. All such returns must be pre-approved and must be accompanied by an RA number. Items returned without preauthorization, or shipped without a visible RA number on the outer packaging will not be accepted. RA numbers are valid for 10 business days after that the RA will be voided.

 

Customers who order supplies by mistake or purchases supplies that remain unopened and unused may return them for credit subject to prior approval. Such returns must be accompanied by an RA number, as indicated above. Unused supplies that have been in customer's possession for more than 7 days may not be eligible.

In the event a package is lost, not delivered or damaged H & H Sign Supply should be notified immediately. A claim with the shipping company will be filed by H & H Sign Supply. No refunds will be given and no merchandise will be sent for replacement until the shipper does a full investigation. If the package is not located, a refund or replacement will be given at that time. If we are not notified within 7 days of the shippers delivered date, customers order will be considered complete and no refunds or claims will be filed or given.

 

 

Clipart or other software may not be returned because each package is registered to the user's computer.

 

The H & H Sign Supply staff is made up of extraordinary people; reliable, energetic, capable, dedicated, people who enjoy providing outstanding service to our customers. We are a growing company in need of more such individuals to help us achieve our goals. If you feel you are qualified and interested in a career opportunity with a progressive company that empowers and values people, contact us by phone, fax, or e-mail. H & H SIGN SUPPLY is an equal opportunity employer. We do not discriminate based on creed, color, sex, or national origin.

 

THE SIGNSUPPLYSTORE.COM WEBSITE IS OPERATED BY H & H SIGN SUPPLY, INC., ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. TO THE FULL EXTENT PERMITTED BY LAW, SIGNSUPPLYSTORE.COM, HHSIGNSUPPLY.COM, H & H SIGN SUPPLY BRANDS AND THEIR AFFILIATES (COLLECTIVELY, "H & H SIGN SUPPLY, INC. ") DISCLAIM ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THIS SITE AND ITS CONTENTS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE.

 

WITHOUT LIMITING THE FOREGOING, SIGN SUPPLY STORE DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON THIS SITE. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE ITEM.

 

WITHOUT LIMITING THE FOREGOING, SIGN SUPPLY STORE DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ON THIS WEBSITE IS ACCURATE, COMPLETE, RELIABLE, USEFUL, TIMELY OR CURRENT OR THAT THIS WEBSITE WILL OPERATE WITHOUT INTERRUPTION OR ERROR.

 

WITHOUT LIMITING THE FOREGOING, SIGN SUPPLY STORE DISCLAIM ANY LIABILITY AS TO THE ACCURACY OR COMPLETENESS OF EACH ITEM DESCRIPTION. ALL PRODUCT DESCRIPTIONS ORIGINATE FROM THE MANUFACTURER OF THE ITEM.

 

H & H SIGN SUPPLY DOES NOT ENDORSE NOR MAKE ANY WARRANTIES OR REPRESENTATIONS ABOUT THE OPTIONS OR OTHER SERVICE OR DATA YOU MAY ACCESS, DOWNLOAD OR USE AS A RESULT OF THE USE OF THE INFORMATION CONTAINED ON THIS WEBSITE, OR ABOUT ANY WEBSITE YOU MAY ACCESS THROUGH THIS WEBSITE. LINKS TO OTHER SITES ARE PROVIDED FOR CONVENIENCE ONLY. YOU NEED TO MAKE YOUR OWN DECISIONS REGARDING YOUR INTERACTIONS OR COMMUNICATIONS WITH ANY OTHER WEBSITE.

 

H & H SIGN SUPPLY MAKES NO REPRESENTATION THAT CONTENT PROVIDED ON THIS WEBSITE IS APPLICABLE OR APPROPRIATE FOR USE IN LOCATIONS OUTSIDE OF THE UNITED STATES.

 

H & H SIGN SUPPLY ASSUME NO RISK OR RESPONSIBILITY FOR YOUR USE OF ANY OF THE CONTENT PROVIDED ON THIS WEBSITE.

 

 

UNDER NO CIRCUMSTANCES, SHALL H & H SIGN SUPPLY OR ANY OF THEIR EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THIS WEBSITE OR RELATED TO PRODUCT SOLD BY H & H SIGN SUPPLY.

 

THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF ANY SIGN SUPPLY STORE CORPORATION BUSINESS HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

 

IF YOU ARE DISSATISFIED WITH THIS WEBSITE OR ANY CONTENT ON THE SITE, OR WITH THESE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS WEBSITE. YOU ACKNOWLEDGE, BY YOUR USE OF THIS WEBSITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

 

APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF H & H SIGN SUPPLY UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).

 

 

BY ACCESSING AND USING THE SIGNSUPPLYSTORE.COM WEBSITE, YOU AGREE THAT YOUR ACCESS TO AND USE OF THIS WEBSITE IS SUBJECT TO THESE TERMS AND CONDITIONS, AS WELL AS ALL APPLICABLE LAWS, AS GOVERNED AND INTERPRETED PURSUANT TO THE LAWS OF THE STATE OF KENTUCKY, UNITED STATES OF AMERICA.